Website Terms and Conditions

Last updated: 17 October 2026

These Website Terms and Conditions apply when you visit www.seamwell.store, create an account or purchase products from SEAMWELL.

Please read them carefully before placing an order. By using our website, you agree to follow these terms. If you do not agree with them, you should stop using the website.

These terms do not remove or restrict any rights you have under UK consumer law.

1. Who we are

SEAMWELL is a trading name of NEXT LEVEL BR LTD, a company registered in England and Wales under company number 16720706.

Registered office:
13 Unit 155047, Courier Point
13 Freeland Park
Wareham Road
Poole, Dorset
BH16 6FH
United Kingdom

Email: ____________________
Telephone: +44 7446 316480

Our registered office is not a returns address. Before returning a product, contact us at ____________________ so that we can provide the correct address and return instructions.

2. Using our website

You may use the SEAMWELL website for lawful personal shopping and to obtain information about our products and services.

You must not:

• use the website for unlawful, fraudulent or abusive purposes;

• attempt to gain unauthorised access to the website, customer accounts or related systems;

• introduce viruses, malicious software or other harmful material;

• interfere with the website’s operation or security;

• collect or extract website data through automated means without our written permission;

• submit false, misleading or inaccurate information;

• impersonate another person;

• use our content, branding or product imagery for commercial purposes without permission.

We may suspend or restrict access where reasonably necessary to protect our customers, business, website or legal rights.

3. Eligibility to place an order

To place an order, you must be legally capable of entering into a binding contract.

When ordering, you agree to provide complete and accurate information, including your name, billing details, delivery address and contact information.

If you create an account, you are responsible for keeping your login details confidential and for activity carried out through your account. Please notify us promptly if you believe your account has been accessed without permission.

4. Products and descriptions

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements, fabric information and other details are accurate.

However:

• colours may appear differently depending on your screen and device settings;

• measurements and sizing information may be approximate;

• minor variations in colour, texture, stitching or finish may occur;

• packaging may differ from images shown on the website.

These reasonable variations do not affect your rights if a product is faulty, not as described, not of satisfactory quality or not fit for its intended purpose.

We may update product information, correct errors or withdraw products from sale at any time.

5. Sizing and garment care

Any size guide provided on our website is intended to help you select an appropriate size. Fit may vary depending on the garment’s design, cut and fabric.

You are responsible for reviewing the available measurements before ordering.

Care instructions supplied with a garment should be followed. We are not responsible for damage caused by incorrect washing, drying, ironing, alteration, storage or use, except where responsibility cannot legally be excluded.

6. Placing an order

When you submit an order, you are making an offer to purchase the products in your basket.

An automated order acknowledgement confirms that we have received your order. It does not mean that we have accepted it.

Unless we expressly tell you otherwise, the contract between you and SEAMWELL is formed when we send confirmation that your order has been dispatched.

We may decline or cancel an order before acceptance where, for example:

• a product is unavailable;

• payment cannot be authorised;

• the delivery information is incomplete or incorrect;

• we identify an obvious pricing or product-information error;

• we reasonably suspect fraud, misuse or unauthorised activity;

• delivery restrictions prevent us from fulfilling the order.

If payment has already been taken for an order that we cancel, the amount charged will be refunded.

7. Product availability and order limits

Products are subject to availability. Adding an item to your basket does not reserve it.

We may place reasonable limits on the quantity of a product that can be purchased in a single order or by one customer. This may be necessary to manage stock, prevent misuse or maintain fair availability.

If an item becomes unavailable after you order, we will contact you and refund any amount paid for that item.

8. Prices and payment

Product prices are displayed in the currency shown on the website. Delivery charges and any applicable additional costs will be displayed before you complete your purchase.

Prices may change without notice, but a price change will not affect an order that we have already accepted.

If we discover an obvious pricing error before accepting your order, we may contact you to offer the option of purchasing the item at the correct price or cancelling the order.

Payment must be made using one of the methods available at checkout. By submitting payment details, you confirm that you are authorised to use the selected payment method.

Payments may be processed by third-party payment providers and may be subject to fraud-prevention and security checks.

9. Taxes, customs and international orders

Taxes will be applied where required by law.

For orders delivered outside the United Kingdom, customs duties, import taxes, handling charges or other fees may apply. Unless the checkout clearly states that these costs are included, they are the responsibility of the recipient.

Customs procedures may cause delays outside our control.

10. Delivery

Available delivery methods, charges and estimated delivery times are shown at checkout or in our Shipping Policy.

Delivery dates are estimates unless we have expressly agreed to a guaranteed date. We are not responsible for delays caused by events outside our reasonable control, but this does not affect any rights you may have under consumer law.

You must provide a complete and accurate delivery address. If an order cannot be delivered because the information supplied was incorrect or incomplete, you may be responsible for reasonable additional delivery costs.

For consumer orders, responsibility for the goods normally passes to you when they are received by you or by a person you nominated to receive them.

Please inspect your parcel after delivery and contact us promptly if anything is missing, incorrect or damaged.

11. Promotions and discount codes

Promotional offers and discount codes may be subject to separate conditions, including expiry dates, qualifying products, minimum spending requirements and geographical restrictions.

Unless stated otherwise:

• only one promotional code may be used per order;

• codes cannot be exchanged for cash;

• codes cannot be applied retrospectively;

• promotions are subject to product availability;

• a promotion may be withdrawn or corrected if it contains an obvious error.

Nothing in this section affects your statutory rights.

12. Cancellations, returns and refunds

Your rights and the procedure for cancelling or returning an order are explained in our Returns and Refunds Policy.

Depending on the circumstances, UK consumers may have rights to:

• cancel an online order within the applicable cancellation period;

• return qualifying products after notifying us;

• receive a refund for eligible returns;

• seek a refund, repair or replacement when products are faulty, damaged, incorrect or not as described.

Returns must not be sent to our registered office. Contact ____________________ to obtain the correct return address and instructions.

Our Returns and Refunds Policy forms part of these terms.

13. Your statutory rights

Products supplied by SEAMWELL must meet the standards required by applicable consumer law, including being:

• of satisfactory quality;

• fit for their normal purpose and any particular purpose agreed with us;

• consistent with their description.

Nothing in these terms excludes, limits or replaces your statutory consumer rights.

14. Intellectual property

The website and its content—including the SEAMWELL name, logos, designs, photographs, product images, text, graphics, page layouts and other materials—are owned by or licensed to NEXT LEVEL BR LTD.

These materials are protected by intellectual property laws.

You may view and use the website for personal, non-commercial shopping. You may not copy, reproduce, distribute, modify, publish, sell, license or commercially exploit our content without prior written permission.

No ownership rights or intellectual property licences are transferred to you, except for the limited right to use the website in accordance with these terms.

15. Reviews and customer-submitted content

If you submit a review, photograph, comment or other material to us, you confirm that:

• the content is truthful and based on your genuine experience;

• you own it or have permission to submit it;

• it does not infringe another person’s rights;

• it is not unlawful, threatening, discriminatory, defamatory, misleading or obscene;

• it does not contain malicious software or unauthorised advertising.

You give us a non-exclusive, worldwide and royalty-free licence to use, reproduce and display the submitted content for operating and promoting SEAMWELL.

We may remove submitted content where reasonably necessary, but we are not required to publish every submission.

16. Third-party services and links

Our website may use or contain links to services operated by other businesses, including payment processors, delivery companies and social-media platforms.

Those services may have their own terms and privacy policies. We are not responsible for the content or operation of websites and services that we do not control.

A link does not mean that we endorse every statement, product or service available through the third-party website.

17. Website availability

We aim to keep the website accessible and functioning correctly, but we cannot guarantee that it will always be uninterrupted or free from technical errors.

We may temporarily suspend access for maintenance, security work, updates or circumstances beyond our reasonable control.

We may change the website’s design, features and content without notice, provided that doing so does not reduce rights connected with an order we have already accepted.

18. Our responsibility to you

Nothing in these terms excludes or limits liability where doing so would be unlawful. This includes liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation;

• breach of your statutory consumer rights;

• any other liability that cannot lawfully be excluded.

If you are a consumer, we are responsible for losses that are a foreseeable result of our breach of these terms or failure to use reasonable care and skill.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed.

The website and products are supplied for domestic and private use. If you use them for business or commercial purposes, we will not be responsible for loss of profit, revenue, business opportunity, anticipated savings or business interruption, to the extent permitted by law.

19. Privacy and personal information

We handle personal information in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, why we use it, how it may be shared and the rights available to you.

20. Events outside our control

We will not be responsible for a delay or failure caused by circumstances beyond our reasonable control.

Such circumstances may include severe weather, transport disruption, industrial action, customs delays, failures of telecommunications or payment systems, natural disasters, government action or disruption affecting suppliers and delivery providers.

If such an event materially affects your order, we will take reasonable steps to contact you and reduce the impact.

21. Changes to these terms

We may revise these terms to reflect changes to our services, website, business practices or legal obligations.

The version in effect when your order is accepted will apply to that order. Updated terms will apply to future website use and future purchases from the date they are published.

22. Transfer of rights

You may not transfer your rights or obligations under a contract with us without our written agreement.

We may transfer our rights or obligations to another organisation where this does not reduce your rights. Where required, we will notify you of the transfer.

23. Severability and waiver

If a court or relevant authority finds any part of these terms unlawful or unenforceable, the remaining provisions will continue to apply.

If we delay enforcing a right, this does not mean that we have waived it. A waiver relating to one event does not automatically apply to another event.

24. Third-party rights

These terms are between you and NEXT LEVEL BR LTD. Unless expressly stated otherwise, no other person has the right to enforce them.

25. Governing law and courts

These terms and any contract between you and SEAMWELL are governed by the laws of England and Wales.

If you are a consumer living in Scotland or Northern Ireland, you will continue to benefit from any mandatory protections available under the laws of the part of the United Kingdom where you live.

Consumers may bring legal proceedings in the courts of England and Wales or, where applicable, in the courts of the part of the United Kingdom where they live.

26. Contacting us

If you have questions, complaints or concerns about these terms or an order, contact us using the details below:

Email: ____________________
Telephone: +44 7446 316480

Postal address:
NEXT LEVEL BR LTD
13 Unit 155047, Courier Point
13 Freeland Park
Wareham Road
Poole, Dorset
BH16 6FH
United Kingdom

Please remember that this postal address is not a returns address. Contact us before sending any product back.